Commercial pool service for Sioux Falls hotels, HOAs, and apartments.
CPO-certified. $1M insured. 24-hour response — every time. We handle the daily logs, weekly water samples, and inspection paperwork so you don’t have to.
- CPO Certified
- $1M Insured
- 24-Hour SLA
- RFP-Ready
Built for properties like yours
Five property types, one accountable owner-operator.
Hotels & Motels
Indoor and outdoor pools, year-round chemistry, weekend coverage. Your guests never see a closure sign.
HOAs & Condo Associations
Predictable monthly billing, board-ready reports, liability documentation. We make pool service the easiest line item on your budget.
Apartment Complexes
Multi-property portfolios welcome. One contact, one invoice, every pool covered.
Fitness & Wellness
High bather load, frequent testing, indoor air quality. We keep your pool ready for 5am open.
Schools & Municipal
Compliance-first service for institutional pools. Inspection-ready every visit.
Everything you need in one contract
Commercial pool service shouldn’t come with a stack of upcharges. Our base monthly contract includes everything you need to keep your pool open, compliant, and beautiful — no surprise chemical bills, no per-call fees, no add-on logs.
- Weekly (or more frequent) full-service visits
- Full water testing and chemical balancing every visit
- All routine chemicals included — no surprise bills
- Daily logs and weekly bacteriological sample submission
- Monthly compliance binder, inspection-ready
- Equipment monitoring + first-look diagnostics
- One named technician — the owner — not a rotating crew
- 24-hour response SLA, 4-hour emergency response for closures
- Single point of contact via call, text, or email
Transparent commercial pricing — a category of one.
Most Sioux Falls competitors hide commercial pricing behind a phone call. We won’t. Here’s what to expect — every property is different, but you’ll know if we’re in your budget before you call.
Small HOA / single apartment pool (1 pool, weekly)
$400 – $900/mo
Mid HOA / apartment complex (1 pool, 2x/week)
$700 – $1,400/mo
Hotel pool (indoor, year-round, daily checks)
$1,000 – $2,200/mo
Hotel pool + spa combo
$1,400 – $2,800/mo
Fitness center / wellness (indoor, 5–7x/wk)
$900 – $1,800/mo
Multi-property portfolios (3+ pools): 10–15% volume discount. Equipment repairs, parts, openings, closings, and emergency calls outside SLA billed separately. Final pricing confirmed after a free site walk and written proposal within 48 hours.
Daily logs. Weekly samples. Inspection-ready binders.
South Dakota commercial pool operators are required by SD ARSD 44:02:14:11 to maintain daily operating logs, weekly bacteriological samples, and chemical recordkeeping. Most property managers we talk to handle this themselves, hate every minute of it, and dread inspection day.
We don’t. We handle the daily logs every visit. We pull and submit your weekly bacteriological sample to a certified lab. Your compliance binder lives at the pool deck and is inspection-ready every single day. When the inspector shows up, you point and walk away.
New company. Experienced owner.
United Prime is a new company. The pool expertise behind it is not.
The owner is a Certified Pool Operator (CPO) with hands-on commercial experience servicing hotel pools, apartment complexes, and other commercial properties in the Sioux Falls area over the past decade — most of it as a lead technician for a previous employer. Those properties belong to that employer’s portfolio, not ours, so we don’t list them by name. What we can tell you is exactly what kinds of properties, equipment, and problems we’ve handled. Ask on the site walk — we’ll be specific.
What you get with United Prime that you don’t get with a larger shop: the owner is the technician. The person who quotes your job is the person on your deck every week. The phone you call is answered by the person who knows your equipment. No dispatcher, no rotating crews, no ‘I’ll have to check with the office.’ For coverage during planned absences, we maintain a backup technician relationship — you’ll always have a CPO on your property.
Our service-level agreement, in writing
Every commercial customer gets the same response promises. Every time.
Routine inquiry
Acknowledged within 4 business hours
Service-affecting issue
(water clarity, chemistry off, equipment trouble)
On-site within 24 hours
Health/safety closure
(fecal incident, equipment failure causing closure, code violation)
On-site within 4 hours
Business hours: Mon–Sat, 7am–7pm. Emergency response available outside business hours by prior arrangement for active commercial contracts.
Working on an RFP?
Send us your RFP and we’ll respond within 5 business days. Email RFPs to sales.unitedprime@gmail.com or call/text (605) 937-8541— we can also pick up a paper RFP if you prefer.
Commercial FAQ
Everything property managers and boards ask before they sign.
Yes. The owner holds a current Certified Pool Operator (CPO) certification from PHTA. CPO certification is required by South Dakota law for commercial pool operators. Certification details available on request.
Yes — $1,000,000 general liability. We provide a Certificate of Insurance (COI) on request, with your property listed as additional insured if needed for your contract.
We acknowledge every commercial inquiry within 4 business hours. For service-affecting issues, we are on-site within 24 hours. For health and safety closures (fecal incidents, equipment failures requiring pool closure, code violations), we are on-site within 4 hours.
Yes. SD ARSD 44:02:14:11 requires daily operating logs and weekly bacteriological sampling for commercial pools. We handle all of it — every visit, every week — and maintain an inspection-ready compliance binder at your property.
We're on-site within 4 hours of the call. We follow CDC and SD Department of Health protocols for fecal incident remediation, document the incident in your compliance binder, and reopen the pool only after testing confirms it's safe. Same response for any health-and-safety closure event.
Yes. Properties with 3+ pools get a 10–15% volume discount on the base contract rate. Larger portfolios — talk to us, we'll work with you.
Yes. Email your RFP to sales.unitedprime@gmail.com or call/text (605) 937-8541. We respond to every commercial RFP within 5 business days.
Absolutely. We've handled mid-season takeovers before. We do a full equipment audit on day one, document the current condition for your records, and have you on a clean compliance trail within two visits.
All routine chemicals are included in the base monthly contract — chlorine, pH balancers, alkalinity, calcium, stabilizer, algaecide. Specialty treatments (shock treatments after weather events, phosphate removers, metal sequestrants) are billed at cost with no markup.
For planned absences, we give you advance notice and the visit is covered by a backup CPO technician we work with. For unplanned absences, the same backup is on-call. You always have a CPO on your property — never a gap in service.
Ready to talk?
Three ways to reach us. Pick whichever’s easiest.
Site walk request
Free 30-minute site walk. Written proposal in your inbox within 48 hours.
Email an RFP
Send your RFP and we’ll respond within 5 business days.
sales.unitedprime@gmail.com
Email an RFP